Q&A

You do not need to install the CoroPrevention caregiver dashboard. You can just go to the following URL and login using your login credentials.

URL: https://dashboard-uat.coroprevention.eu/ 

Your account has been created before you have started to use the EDC. Both EDC and the CoroPrevention caregiver dashboard are using the same log in credentials.

You should fill in your username and password to log in to the CoroPrevention caregiver dashboard. Your login credentials for the CoroPrevention caregiver dashboard are the same as for the EDC system. After you log in to the CoroPrevention caregiver dashboard, you will be asked to fill in a two-factor authentication code from the Google Authenticator app (or equivalent), as set up when your EDC system account was created.

Your login credentials for the CoroPrevention caregiver dashboard are the same as for the EDC system. If you forgot your login credentials, you can reset your password from the EDC system on the following link: https://edc-uat.coroprevention.eu/forgot-password. 

You can use the CoroPrevention caregiver dashboard on multiple computers or laptops. However, we recommend to logout of the CoroPrevention caregiver dashboard if you are not using it.

Due to the limited screen size, it is not recommended to use the CoroPrevention caregiver dashboard on a smartphone or tablet.

You can select the "Logout" option in the dropdown menu of your account, from the menu in the right-upper corner.

The login credentials (study id, password, QR code) are unique for each patient. You can find the document in the patient record in the CoroPrevention caregiver dashboard. You can download the document to send it by mail or print it to give it on paper to the patient.

You should initiate the remote logout of the CoroPrevention mobile application on the patient’s smartphone. You can do this from the patient record in the CoroPrevention caregiver dashboard.

No, you cannot use the CoroPrevention caregiver dashboard without internet connection.

No, you do not need to install any additional applications to be able to use the CoroPrevention caregiver dashboard.

No, it is not advised to open multiple patient records at the same time in the CoroPrevention caregiver dashboard. It is advised to close a patient record when you are not actively working with it.

If the CoroPrevention caregiver dashboard crashes, you should contact the hub nurse.

It is advised to close a patient record when you are not actively working with it. As a result, it is not recommended to open multiple browser tabs simultaneously showing the CoroPrevention caregiver dashboard.

It is advised to close the patient record when you are not actively working with it, but you can still leave the CoroPrevention caregiver dashboard open (e.g. the alerts overview).

It is important that you lock your computer when you are not sitting behind it.

No, you can only view the records of patients that are registered for the CoroPrevention trial in your trial centre.

If you experience any problems with the CoroPrevention caregiver dashboard, you can contact the hub nurse.

You can change the language of the CoroPrevention caregiver dashboard in the settings (in the dropdown menu of your account, at the upper-right corner).

When a patient is randomized into the PPP group of the CoroPrevention trial, you have to prepare for the second patient visit by:

●       Creating a patient record in the CoroPrevention caregiver dashboard by importing information from the EDC system and completing the missing information;

Recording the patient’s medication prescription using the medication decision support system in the CoroPrevention caregiver dashboard.

When a patient enrols in the CoroPrevention trial, you have to register this patient in the EDC system. Only afterwards, when the patient is randomized to the PPP group of the CoroPrevention trial, you can create a patient record for the patient in the CoroPrevention caregiver dashboard.

For follow-up visits, you should use the CoroPrevention caregiver dashboard during the patient visit. You can fill in the information in the EDC system at any moment that is convenient for you, e.g. after the patient visit.

You can use the “Zoom” feature of your internet browser.

You can find more information about the CoroPrevention caregiver dashboard in the case nurse manual. You can find the case nurse manual on the website.

The CoroPrevention dashboard has been optimised for the Google Chrome browser with latest supported version, or equivalent

Chromium-based browser. It is not recommended to use the caregiver dashboard in another browser.

You can only open the medication decision support system when you are allowed to prescribe medication. If you are allowed to prescribe medication but you do not have access to the medication decision support system, please contact the Clinical Trial Manager Dr. Sippy Kaur. Note however that the medication decision support system can only be used at visit 2 and visit 6 when a consultation with a medical doctor is foreseen. An error message will appear if the medication decision support system is opened at any other visit.

The login method for the CoroPrevention ePRO application depends on who wants to use the ePRO application.

Usage by the patient

When the patient needs to use the CoroPrevention ePRO application, you can login either by filling in the unique temporary URL, or by scanning the QR code that is available in the CoroPrevention caregiver dashboard (i.e. in the patient record) or in the EDC system. The QR code is unique for a given combination of a patient and a visit. Please only use this QR code when the patient is filling in the information in the ePRO application.

Usage by yourself

For the intervention group

When you want to view or complete the data that was entered by the patient in the CoroPrevention ePRO application, you should use the “Timeline in the study” in the patient record in the CoroPrevention caregiver dashboard to open the ePRO application.

For the usual care group

When you want to view or complete the data that was entered by the patient in the CoroPrevention ePRO application, you should go in the EDC system to the page “EproLink”. In this page, you can retrieve the links for any subject, in any language, for any visit. These links can be used to view or edit the data that was entered in the CoroPrevention ePRO application.

Yes, you can use the CoroPrevention ePRO application on any device that has an internet connection.

Yes, you can use the CoroPrevention ePRO application on any device that has an internet connection.

Before the encounter (in the waiting room), the patient has to complete the questionnaires in the CoroPrevention ePRO application.

After some encounters, the patient also has to complete some questionnaires at home. The patient will get an application reminder for this in the CoroPrevention mobile application.

The CoroPrevention ePRO application has been optimised for the Google Chrome browser with latest supported version, or equivalent

Chromium-based browser. It is not recommended to use the caregiver dashboard in another browser.

Google Fit is an easy-to-use application that collects your daily activity data in order to manage your health and fitness. You can download Google Fit on your Android or iOS smartphone. However, only for Android devices (e.g., Samsung, Huawei, Xiaomi) you have to download Google Fit to be able to use the CoroPrevention mobile application. 

The Apple Health application comes built into each Apple smartphone (i.e., iPhone). The Health application gathers health data from your iPhone, Apple Watch, and other (health or fitness) applications that you already use. The CoroPrevention application only uses the recorded steps from the Apple Health application. Note that the Apple Health application is not available for Android devices (e.g., Samsung, Huawei, Xiaomi).

To install the CoroPrevention mobile application on a smartphone, complete the following steps:

1.     Go to either the Apple Store or the Google Play Store on the smartphone

2.     Search for the CoroPrevention mobile application

3.     Download the CoroPrevention mobile application

4.     Log in to the CoroPrevention mobile application

When you install the CoroPrevention mobile application, you should also install Google Fit (https://support.google.com/fit/answer/6075066?hl=en&ref_topic=6090404) or Apple Health (https://support.apple.com/en-us/HT203037) and enable step tracking.*

*Step tracking will only be available when the ‘Start moving’ module is released in the CoroPrevention mobile application and caregiver dashboard.

The CoroPrevention mobile application uses Google Fit or Apple Health to track steps*. Depending on the type of smartphone, Google Fit or Apple Health should be installed:

●       On iPhones (iOS devices), you need Apple Health, which is already installed by default. Furthermore, you need to ensure that step tracking is enabled (https://support.apple.com/en-us/HT203037).

●       On any other smartphone (Android devices, e.g., Samsung, Huawei, Xiaomi), you need Google Fit, which you need to install from the Google Play Store. Furthermore, you need to enable step tracking (https://support.google.com/fit/answer/6075066?hl=en&ref_topic=6090404).

*Step tracking will only be available when the ‘Start moving’ module is released in the CoroPrevention mobile application and caregiver dashboard.